Fields reffering to USER table being hidden on form level post upgrade.

[Community Alums]

Hi @folks,

I've recently upgraded my lower instances(UTHA to Washington DC).

Post upgrade i noticed that users without admin role aren't able to see fields reffering to USER table on form.

I've checked ACL's, Scripts everything is looking good.

What could be the issue behind this.

[Sumanth16 · Accepted solution]

Hi @Community Alums ,

Please verify client script and UI polices. Check roles for user as well. 

Please refer to below thread:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547219

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Community Alums]

I created  field ACL on user table for now,  No idea why it got skipped during upgrade