Fields visible to only admin role ?

snow_hard252 · ‎04-23-2015

Hi,

I have created few Fields with Reference as Custom Tableson cmdb_ci.

The problem I see is these Fields are visible only to role admin, there are couple of other custom fields that are visible to every role.

I looked at ACLs but nothing I could relate to.

How can Fields as whole not be seen on few roles and can be seen on admin.

Thanks

Hardy

sergiu_panaite · ‎04-23-2015

Hi Hardy,

To confirm if the ACLs are the root cause you can do the following test:

1. Disable 'Admin Overrides' and see if you still can see those fields. If you can't then it has to an one or more ACLs causing it.

If it's an ACL issue then:

1. As admin go to "System Diagnostics -> Debug Security"

2. Impersonate as the user that has the restriction and try again to view those fields. This will show which ACLs is restricting you.

Regards,

Sergiu

View solution in original post

sergiu_panaite · ‎04-23-2015

Hi Hardy,

What about enabling debug security and run the test again?

Regards,

Sergiu

snow_hard252 · ‎04-23-2015

Hi Sergiu,

It shows the field has read access for other user also.

Thanks

Hardy

snow_hard252 · ‎04-23-2015

Hi

I have attached screenshot.

Thanks

Hardy

snow_hard252 · ‎04-23-2015

Hi Sergiu,

Thanks for the hint and probes.

I have dug and found there is indeed something missing.

Regards

Hardy

Stephanie Lovin · ‎01-25-2021

Hey @snow.hard252 , what did you find was missing because I'm still having this issue, thanks in advance for your help.

Hey @sergiu.panaite, the field the user can't see is on the portal record producer form, so how do I see the debug security results when it's from the portal? Thanks in advance for your help.