When utilizing Microsoft Purview for data classification and labeling of files, the confidential sensitivity label is configured to encrypt the file.
When trying to attach a .docx or .xlsx file that is encrypted with Purview sensitivity labeling to a ServiceNow CHG or INC, an error is received: File type not permitted or mime type does not match the file content.
How can I allow these encrypted files to be attached, without completely removing the security feature?
File: Test confidential recipient only.docx | MIME Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document
File: TestSNOW.xlsx | MIME Type: application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
