Filter conditions in CI relationship formatter

Spandana P
Tera Contributor

we have created few CI classes and to establish relations among them we are using this CI relations formatter. when we try to select the CI after selecting relation, automatically a filter is appearing . The conditions location is anything and operational status is anything are coming from "ci_manage_relationships_filter_hint.cmdb_ci" (user administration> user preferences). I couldn't get how the first filter condition "class is a ...." is getting generated. I heard it is coming from macro and I would like to know how to change this filter from "class is a " to "class is" by default.

find_real_file.png

 

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2 REPLIES 2

Prasad Pagar
Mega Sage

Hi JP

Check these thread once, they have did the same use case 

https://community.servicenow.com/community?id=community_question&sys_id=83bd876ddb9cdbc01dcaf3231f961940

https://community.servicenow.com/community?id=community_question&sys_id=e8ef7eaddb58dbc01dcaf3231f961982

https://community.servicenow.com/community?id=community_question&sys_id=b9910769db98dbc01dcaf3231f961931

Hope this helps

Thank you
Prasad

Hello @Prasad Pagar,

 

Thanks for the reply.

In the suggested relationships , when I create a new relation by selecting base class and dependent class, in the filter conditions on the base CI, it is showing all the child classes of my dependent class too.

I need to restrict it to show only the dependent class and not its child classes.

Could you please let me know how to achieve it?