Hi! We use ServiceNow to draft and store knowledge base articles. I'm having trouble figuring out the best filters for capturing New articles published in a given timeframe.
I used the following filters, but that won't show me any articles that were created+published but then also potentially updated again and are no longer on version 1. However, if I remove that Version filter, then that's the difference between 43 articles and 2000+ articles.
Appreciate any and all advice! Just when I think I have it figured out, the results seem off.
