Filters are not visible when searching on service portal

[Patrick Cavanau]

Hello All, 

Our platform is having this issue after upgrade where the filters are no longer visible. You can still select them and hover over them, so I believe there is an issue with the font or background but can not find where to edit this. I right click and open the widget but it is only a search widget and does not have the filter as an option to edit. Please see the photo below as any information can help. Thank you!

[Dr Atul G- LNG]

Hi @Patrick Cavanau 

Check here once

https://INSTANCENAME.service-now.com/sp_config?id=widget_editor&sys_id=12fbe2d287330300a785940307cb0b1b

https://INSTANCENAME.service-now.com/$spd.do#/sp/editor/sp_search/7cab415b53f20010b87bddeeff7b126b

[Patrick Cavanau]

Thank you for the response @Dr Atul G- LNG 

Would the issue be present in the CSS script or the html? I am unable to see where the font and background color are set in the script. 

Thank you

[Dr Atul G- LNG]

Hi @Patrick Cavanau 

I am still checking at my end and not able to get much. May be you can do google to get some help.