Find a string in KB articles.

Community Alums · ‎12-07-2023

Hi folks,

I've been searching "payment processing center" string in KB articles. But I didn't find any results, And i'm sure we've many articles which contain this string in their body.

Kindly help me out to find that string.

Note:

Searched in Knowledge homepage.

searched in All Knowledge tables.

Tried " ", Wild card search too.

Dr Atul G- LNG · ‎12-08-2023

Hi @Community Alums

Could you please provide more detail, where are you searching like on Native view or knowledge List view or Portal?

Also please check is the article are available for see (user criteria) and not retired.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Community Alums · ‎12-08-2023

@Dr Atul G- LNG ,

I've searched in portal,kb lists(published). but i didn't find any.

and i'm sure we've many articles which contain that string.

and they're available for all(user criteria).

Dr Atul G- LNG · ‎12-09-2023

Hi @Community Alums

I don't think , I can much help here. Try to post your question:

https://www.servicenow.com/community/knowledge-managers/bd-p/knowledge-managers-forum-board

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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