Find a string in KB articles.

[Community Alums]

Hi folks,

I've been searching "payment processing center" string in KB articles. But I didn't find any results, And i'm sure we've many articles which contain this string in their body.

Kindly help me out to find that string.

Note:

Searched in Knowledge homepage.

searched in All Knowledge tables.

Tried " ", Wild card search too.

[Dr Atul G- LNG]

Hi @Community Alums 

Could you please provide more detail, where are you searching like on Native view or knowledge List view or Portal?

Also please check is the article are available for see (user criteria) and not retired.

[Community Alums]

@Dr Atul G- LNG ,

I've searched in portal,kb lists(published). but i didn't find any.

and i'm sure we've many articles which contain that string.

and they're available for all(user criteria).

[Dr Atul G- LNG]

Hi @Community Alums 

I don't think , I can much help here. Try to post your question:

https://www.servicenow.com/community/knowledge-managers/bd-p/knowledge-managers-forum-board