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‎10-12-2016 03:59 AM
hi everyone,
the initials appearing in the header of the instance takes first letter of the first word and first letter of the last word ,in my case (ie jayaprakash,krishnakumar(it consultant))it shows 'JC'
it takes 'C' from consultant,i need the initials for my first and last name to appear is there any solution for this?
Solved! Go to Solution.

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‎10-13-2016 07:49 AM
Hi Krishna,
As far as I know, the presence icon is not configurable in what it displays. It is parsing the display value of the user field so if you want it to display KJ, in your example, you would need to update the "upstream" data on the sys_user record so the Name field contains just two words.

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‎10-12-2016 05:23 AM
Can you include screenshots? Based on what you are referring to, there may be more than once solution.
Thank you.
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‎10-13-2016 03:16 AM
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‎10-13-2016 03:46 AM
Hi Krishna,
The profile name takes first letter of first word and last word while you create a user record.It does not depend on first letter of last name .And it can not be updated.
In your name first letter of first word is 'K' and first letter of last word is 'C' , So its showing there 'KC'.
Check this screen shots ,you will get your answer:
Hit like, Helpful or Correct depending on the impact of the response
Thanks,
Farukh
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‎10-13-2016 07:37 AM
Hi farukh khan,
Is ther any way i can fetch the first letters of the last name and first name only,without taking the first letter of 'consultant'
thanks
krishna