Flow Designer | Catalog Variables | Cannot retrieve Choices in IF condition

[gabriel_sk]

Hello guys,

I have created a Flow Designer that leverage the Service Catalog plug in and retrieve the variable from the Catalog Item.

One of the variable is a "choice" (Look up Select Box).
- It works perfectly on the Service Catalog form (I can see all the values I expect to be there)
- On the Flow Designer, I would like to create an IF condition that will be triggering if the choice field is having a specific value.

Sample Screen shot:

I know I may use a script to capture the value... but as one of the advantages of Flow Designer is to be almost a no coding solution, I wonder if there is a better way...

Thanks a lot 🙂

[PratyushaBodepu]

Hi Gabriel, We are facing this same issue in Paris version for a lookup select box referring to a custom table of choices. Were you able to fix this?? Please let me know if you got any solution or workaround for this Thanks

[PratyushaBodepu]

Hi @gabriel.sk ,

We have faced the same issue and we used Look Up record step in the beginning to retrieve value based on the value entered on the portal and used that in the If step to compare.

Thanks, 

Pratyusha

[luanantun]

 Hello gabriel_sk

i know that this post is quite old, but for the sake of future doubts, the lack of matchs on the flow variable is usualy due to values on the choice field is missing, maybe you just filled the label and not the value.

hope i was of help