Flow designer duplicate actions

[maria03]

Hello,

I'm new to flow designer and I'm not sure i am doing things the right way. I have a simple workflow that requires manager approval, if manager approves, a director approval is also needed unless Director and manager are the same person. Once the request is approved a task should be created. 

My issue is that i am creating duplicate actions and i am not sure if this is a limitation of flow designer where i cannot connect two if's to one action or if I haven't figured out the way to do it yet.

[kaushal_snow · Accepted solution]

Hi @maria03 ,

Ask for manager approval first, then use an If condition to check if the manager and director are the same. If not, that If logic asks the director, then place a single “Create Task” step after the If (outside both branches), since Flow Designer automatically re‑joins the main path unless you explicitly insert an “End Flow” action.

This eliminates duplicate task actions and guarantees exactly one task gets created, whether or not director approval is needed. Give it a try and let me know, please...

[maria03]

thanks for the suggestion. What i end up doing was to ask for manager approval and if manager rejects, cancel the request ending the flow. then check if director is different than manager, ask for director approval. If director rejects, cancel the request ending the flow. I then created the task in the main path (per your suggestion) ending the flow with a requests completed. My number of steps was reduced from 15 to 12. Thanks again.