Flow Designer: Error extracting request metadata: java.io.IOException: JSONObject["value"] not found

Asish17
Tera Contributor

Hi,

 

We have integrated our ServiceNow with Azure AD, In flow we used OOB Actions like lookup users, add user to group, so in one of the OOB action we are getting this log

"Flow Designer: Error extracting request metadata: java.io.IOException: JSONObject["value"] not found"

can you please help us to resolve this issue.

 

Thanks,

Asish

9 REPLIES 9

James Chun
Kilo Patron

Hi @Asish17,

 

Can you share the configurations of each Action in the Flow designer and where the issue is happening?

Some screenshots would be good.

 

Cheers

Hi @James Chun 

Thank you so much for your reply!!

PFB screenshots.

Asish17_0-1714111152209.pngAsish17_1-1714111186143.pngAsish17_2-1714111208780.png

Asish17_4-1714111299787.png

In is user in group OOB Action we are getting above error.

 

Thanks,

Asish

The configuration looks fine, have you tried testing the Is User in Group action?

Below is just an example of another Flow Action.

JamesChun_0-1714272961756.png

 

I don't have the Azure AD Spoke installed in my PDI, but can you check if it works with the same input as the Flow execution?

If it works fine, something must be wrong in your Flow.

Josh Gold
Tera Expert

@Asish17 You might have an easier time with Unito's no-code integration for Azure DevOps and ServiceNow. Here's a step-by-step guide on how to sync ADO work items to records with 2-way updates.