Flow Designer - Error Sending Email

Ararana
Mega Expert

Quick question, we're developing some flow designer flows which email the Requested User near the end of the flow. When testing we ran into a Email validation failed: Email has no recipients error, which is odd because we're specifying the TO recipient, but upon further investigation we noticed the Email Step drops the TO recipient, has anyone run into this?

 

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6 REPLIES 6

@Brad Warman-- Hey Brad, I'm currently experiencing this issue as well.

 

However, similar to @Ararana, many of my records do in fact have a email associated with the record. When I scrolled through a bunch of cases on the test screen (by modifying the value in the For Each number), I noticed that a very small number of cases were in fact missing an email in the TO field.

 

I was able to get rid of this error by adding the filter AND Assigned to . Email is not empty to my Lookup step.

 

Hope this helps!

 

Thanks @jcmings. My issue turned out to be user error on my part... I was using a string field to capture the users details instead of a reference field so the referenced object was always empty.