Flow Designer giving error on Run As: System User

pjftenorio
Tera Expert

We have a flow that is throwing an error in Create record for sys_user_grmember table.

pjftenorio_0-1745170743619.png

 

Error:

pjftenorio_1-1745170743612.png

 

Although we are encountering this error, the group was still added in users' profile so this does not make sense.

In our properties, the Run As is set to System User as well. 

pjftenorio_2-1745170743628.png

 

 

How can we eliminate the error that is happening on this flow?

7 REPLIES 7

Robert H
Mega Sage

Hello @pjftenorio ,

 

Please check the System Log for more details about the error.

Most likely the user is already a member of the group that the Flow is trying to add them to.

 

Regards,

Robert

Bert_c1
Kilo Patron

Check ACLs, may require to run as 'admin'.

Is it the ACLs for sys_user_grmember?

Ankur Bawiskar
Tera Patron
Tera Patron

@pjftenorio 

I agree with Robert here

If you are trying to add same user again to that group then it will throw the error

please check that and share the updates

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader