Flow Designer: how to find specific user?

[JP-ODU]

I have a user whose specific requirement involves assigning Flow steps to specific individuals. When trying to make that selection, however, we're running into the issue that Name is not a unique identifier. In several cases, there is more than one option. 

I cannot find a way to search by unique identifier, rather than name.

I cannot find a way to verify in flow designer that the name selected is the correct individual.

What is the way to work through this?

[jcmings]

Are you able to search by sys_id or email in that dropdown, or does it only search off of name? Off the top of my head, the only solution that comes to mind is creating a group with only that individual. While it isn't the cleanest of solutions, it should work.

[Sohail Khilji]

Hi @JP-ODU,

Under '"Pick a user" ull able to search only with names, but using the script option you can pass the sys_id and return that value. i guess that must work.

Kindly see if it works and take time to mark my answer correct or helpful.

Thanks,

Sohail Khilji

[ricker]

@JP-ODU,

With all those duplicate users you'll probably have to select them one by one then look at the properties to see if it's the right acct....I recommend not doing it this way though...Every time the approver changes you'll have to edit the Flow.  I'd recommend making a group...even if just one member...or adding a reference field to the approver on your request item...that will make it so you can change the approver without changing the Flow...and more columns to determine the correct approver.