Flow Designer, if user is a part of certain group approve request automatically.

HenryD · ‎12-28-2023

Hello, I'm newish to flow designer mainly work within the workflows but I'm having trouble finding "groups" in flow designer, what I want to happen is when a request is submitted thru a catalog item, if the user submitted the catalog item is a part of a certain group, automatically approve it. anyone have any tips on this? thank you in advance.

Sandeep Rajput · ‎12-28-2023

@HenryD Please configure the flow as follows.

Hope this helps.

View solution in original post

Dr Atul G- LNG · ‎12-28-2023

Hi @HenryD

Easy to do

Create a FLow

Trigger on Catalog

Action

Ask for approval

Add the group

Update like below screen shot.

https://www.servicenow.com/community/itom-forum/how-do-i-auto-approve-a-request-in-flow-designer/m-p...

https://www.youtube.com/watch?v=V8ssyGNo9Zk

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Saurabh Gupta · ‎12-28-2023

Hi,
Question here is: If user is a part of certain group, skip the approval step why you want to create approval record and make it approve.

Thanks and Regards,

Saurabh Gupta

Sandeep Rajput · ‎12-28-2023

@HenryD Please configure the flow as follows.

Hope this helps.

Sandeep Rajput · ‎12-28-2023

@HenryD Do you have any further questions on this topic, if no then please mark the answer as correct if it addressed your question.