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02-12-2021 06:54 AM
How do I auto approve the request in Flow Designer?
I want the Request to be automatically approved so it will go straight to asking for item approval.
My flow is working as expected except for the request part.
When I make test a request it says:
Approval = Not Yet Requested
Request State = Pending Approval
I've tried using the Action Update Request Record to change the Approval and Request State fields but it never does anything. Attached is screenshot of how I have it set up.
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02-12-2021 08:01 AM
Hey,
Try creating the same on the lines of the workflow in FLow
Something like below:
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02-12-2021 07:15 AM
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02-12-2021 07:45 AM
How does that work if I'm using Flow Designer though? Do I need to tie that into my flow or can you have a flow and workflow assigned to an item?
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02-12-2021 08:01 AM
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02-12-2021 08:57 AM
I don't have the option to select just Request Record in my Update Record action. My trigger is set on the Service Catalog so I could only select Trigger -> Requested Item Record -> Request. But even doing it this way, with sc_request selected as my table I've tried setting Approval to Approved and Request State to Approved and it doesn't do anything. I get the display in the attached "auto approve request" screenshot.
What would be the difference between setting the trigger on Service Catalog vs Request Created?