Flow Designer Internal Server Error

[Andrew158]

Hello Everyone,

I am working on an integration via the flow designer, and unfortunately one of my action steps results in an "Internal Server Error" every time I run it.

When I go to the execution, it shows that the flow was cancelled.

My question is, how can I get more information on what is causing the error? The flow takes a very long time as it is pulling some ~7,000 records from another system so I suspect it might be time or memory related, but if anyone has any info on how to better debug this error, it would be greatly appreciated.

Thanks,

Andrew

Edit: The table I am pushing this data to is a custom table which does not have any SLA's or Business Rules that would be causing this error. On each run, a little under 4,000 of these records make it in to the table before it errors out, however the number is not consistent so I also don't believe it is the result of a bad record being pushed to the table.

[Dr Atul G- LNG]

Hi @Andrew158 

May be you get some clue

https://www.servicenow.com/community/developer-forum/flow-designer-internal-server-error/m-p/1806998...

[Andrew158]

Hey, thanks for replying. I should probably add some more information to the original post here, but the table I am integrating this data into is custom, so I know the error is not the result of any SLA's or business rules on the table. 

[Dr Atul G- LNG]

Then mate, it all about the data and how that data is coming and store in SN.

[Andrew158]

I have found that this only occurs when I test the flow action in the foreground, and that when I run it in the background I do not get the error and all of the records populate. For my purposes this is fine, however I am still curious as to what makes this fail when run in the foreground if anyone has any info on that.