Flow Designer - Process on Action error
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‎04-23-2019 10:05 PM
Hello,
When an error occurs in Action, the entire flow ends with an error without any further action being performed.
In the image below, the next "Log" will not be executed if the "SendMail" error occurs.
Is it not possible to branch the process if the Action is an error?
Any help would be appreciated, thanks.

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‎04-24-2019 11:29 PM
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‎04-25-2019 01:52 AM
Hi
I'm not good at English so I will explain it again
This time, I am verifying the FlowDesigner's operation.
#### Issues I Want to Solve ####
@Current movement
One of the actions becomes an error
-> The entire flow becomes an error and ends prematurely
@Ideal movement
One of the actions becomes an error
-> Execute the next action without ending the flow
###########################
I created the following flow designer.
To of SendMail is obtained from the address field of the sdaddr table.
If the Address field is correctly entered, an email will be sent.
However, since the address field is of type String, it may not necessarily contain the correct email address.
In the following example, the address field is set to "abcde".
This is not an email address, so Sendmail fails.
In this case, the third action, Log, has not been executed.
This is because the entire flow ends in error.
I want to carry on with the process even if the activity is an error.
Is there any way?

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‎04-25-2019 05:35 AM
Hi Str,
I haven't used any scripting to validate email in flow designer but you can check what are the best practices available to use in flow designer.
Please check below link.might be helpful
https://community.servicenow.com/community?id=community_blog&sys_id=09becbf3db589b403882fb651f961986
Thanks,
Trupti S.
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‎10-14-2019 02:18 AM
Hi,
I am facing similar scenario. Did you get any solution for the same.
Your inputs are appreciated.
Regards,
Karthik
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‎02-26-2020 05:10 AM
Hi,
I have the same issue too.
Did anyone managed to solve this problem?
Thanks in advance for your support.
Stefano N.