Flow Designer Using Variable for Trigger Condition Not Working

[jlaps]

Good morning community.

I am building a flow that is watching for sc_task inserts and doing stuff based on trigger info. On one request type, I am referencing the short description on the TASK as well as a variable value. This is not triggering when created even though the variable is correct. What am I doing wrong?

the Docusign trigger is working fine, but the Jira request is not.

[Murthy Ch]

Hi @jlaps 
Can you try with CONTAINS instead of IS?

[jlaps]

I tried contains, and it still did not work. Frustrating.

[Sohail Khilji]

Hi @jlaps ,

to check for variable values you need to use IF condition against 'Get catalog varaibles' action. and for short description you can use string to check for values 'be aware of spaces or special char'.

try using contains or starts with in the trigger conditon. 

Try using one condition at once to see which conditions is causing the issue...

[jlaps]

Not sure I understand what you are saying here. The Trigger part is first, and I do have a GET CATALOG VARIABLES below that, but they are not available in Trigger, right? The trigger has to fire before it knows which record to pull the variables out for, so I think I am misunderstanding.