flow designer

Community Alums
Not applicable

ello Team,

 

I have one requirement on Change _ request table:- 

when the user click on request for approval button , check approval affected CIs/services and condition are if approval group is Available trigger approval for approval group , if approval group is not available then check Owned By if owned by is  present it trigger to owned by if owned by is null then go or next condition managed by group if managed by group is available then it trigger to mangled by  and Managed by group is null then trigger approval to Managed by , we need achieve this functionality only flow designer , how we can activities functionality. 

 

Please Advise. 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Community Alums 

 

Greetings!!

I am not a hard core developer but we had similar use case as well. For this, you need to create Array and capture all the affected CI in same and then run a loop of to check the CI.approval group and add that in change.

 

Give a try on this logic on Approval request UI action.

Please mark my answer helpful or solution accepted if it serves the purpose.

Regards

Atul G

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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6 REPLIES 6

Community Alums
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@Kalaiarasan Pus  do u hv anything on this as script thing ?

Community Alums
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@Harish KM any solution on above @Ankur Bawiskar  Please help me to resolve this issue