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08-07-2023 04:28 AM
ello Team,
I have one requirement on Change _ request table:-
when the user click on request for approval button , check approval affected CIs/services and condition are if approval group is Available trigger approval for approval group , if approval group is not available then check Owned By if owned by is present it trigger to owned by if owned by is null then go or next condition managed by group if managed by group is available then it trigger to mangled by and Managed by group is null then trigger approval to Managed by , we need achieve this functionality only flow designer , how we can activities functionality.
Please Advise.
Solved! Go to Solution.
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08-15-2023 11:41 PM
Hi @Community Alums
Greetings!!
I am not a hard core developer but we had similar use case as well. For this, you need to create Array and capture all the affected CI in same and then run a loop of to check the CI.approval group and add that in change.
Give a try on this logic on Approval request UI action.
Please mark my answer helpful or solution accepted if it serves the purpose.
Regards
Atul G
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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08-16-2023 02:26 AM
@Kalaiarasan Pus do u hv anything on this as script thing ?

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08-17-2023 09:39 AM
@Harish KM any solution on above @Ankur Bawiskar Please help me to resolve this issue