Flow Desinger Approval escaltion

[surajsukuma]

I trying to configure two approval stage in Flow Designer 

Ask Requestor manager for approval first -> if the Manager is not approved within 2days, the task needs to skip a new approval task to managers -> Manager 

I tried an else if condition, but it's not working as expected. 

anyone can suggest best practice 

thanks in advance

[YaswanthKurre]

Hi @surajsukuma ,

This will not work because once the ask for approval action is triggered it will wait till approval completed.

The approval has separate workflow, that will wait for 10 days before skipping the approval. ( Approval Reminder OOB workflow to cancel the approvals). To Override that

Try Updating your action with due date as mentioned in screenshot: 

in date/time pill you can select RITM created date or use script to consider nowdatetime();

Please mark this as helpful and correct if this answers your question.

Thanks,

Yaswanth.

[surajsukuma]

yes it's already added inthe  first approval, and first Approval task status is changing to No Longer required after the due date

but the else if condition is not working

[YaswanthKurre]

Hi @surajsukuma ,

Can you share one operational step, is it cancelling whole flow or only the approval?

[surajsukuma]

it is cancelling the first approval process and not moving to else if condition