Flow Desinger Approval escaltion

surajsukuma
Tera Contributor

I trying to configure two approval stage in Flow Designer 

 

Ask Requestor manager for approval first -> if the Manager is not approved within 2days, the task needs to skip a new approval task to managers -> Manager 

I tried an else if condition, but it's not working as expected. 

surajsukuma_0-1750865640150.png

 

anyone can suggest best practice 

 

thanks in advance

8 REPLIES 8

Nitish Saini
Tera Expert

Hi Suraj

Your "Else If" condition using Approval state is not required is not triggering correctly, likely because approval step hasn’t been explicitly set to No Longer Required.


Please Follow below Flow Designer steps: - 

  • Ask for Approval from the Manager (your existing step).

  • Wait for Condition or Timeout using the Wait for Condition action:

    • Configure it like:

      • Condition: Approval State is Approved

      • Timeout: 2 days

  • After the wait:

    • Add If Condition:

      • If Approval State is Approved → proceed with next steps.

    • Else (i.e., approval not given in 2 days):

      • Add an Update Record action to set approval state to No Longer Required Or just proceed to the next logic (e.g., auto-create task etc.).

Please mark this as helpful and correct if this answers your question.

Thanks

Nitish Kr. Saini



 

Muhammad Salar
Giga Sage

Hi @surajsukuma 
In your else if condition, just change No Longer Required to Cancelled and it should work

Hi @surajsukuma , have you tried this?

Community Alums
Not applicable

This setting worked 

Update Recoard - Request item Approval filed then if condition 

SurajPS_0-1750926539482.png