Flow Desinger Approval escaltion
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06-25-2025 08:34 AM
I trying to configure two approval stage in Flow Designer
Ask Requestor manager for approval first -> if the Manager is not approved within 2days, the task needs to skip a new approval task to managers -> Manager
I tried an else if condition, but it's not working as expected.
anyone can suggest best practice
thanks in advance
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06-25-2025 09:36 AM
Hi Suraj
Your "Else If" condition using Approval state is not required is not triggering correctly, likely because approval step hasn’t been explicitly set to No Longer Required.
Please Follow below Flow Designer steps: -
Ask for Approval from the Manager (your existing step).
Wait for Condition or Timeout using the Wait for Condition action:
Configure it like:
Condition: Approval State is Approved
Timeout: 2 days
After the wait:
Add If Condition:
If Approval State is Approved → proceed with next steps.
Else (i.e., approval not given in 2 days):
Add an Update Record action to set approval state to No Longer Required Or just proceed to the next logic (e.g., auto-create task etc.).
Please mark this as helpful and correct if this answers your question.
Thanks
Nitish Kr. Saini
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06-25-2025 09:52 AM
Hi @surajsukuma
In your else if condition, just change No Longer Required to Cancelled and it should work
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06-25-2025 11:10 AM
Hi @surajsukuma , have you tried this?
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06-26-2025 01:29 AM
This setting worked
Update Recoard - Request item Approval filed then if condition