Flow execution shows as Opening but never opens

[Shruti D]

Flow execution tab is not opening in the instance.

I Tried opening the flow context of any RITM the page is blank and tried directly with flow designed execution tab. Still the page is blank. Attaching screenshot for reference. Tried with repairing the "sn_workflow_studio" plugin, also the plugin is updated to latest version.

Any fixes/suggestions are appreciated.

[Ankur Bawiskar]

@Shruti D 

if there are huge records into flow context table then it might be stuck in loading

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @Shruti D 

This is something that should typically be resolved through a plugin update. However, since you've already tried that, it’s better to log a ServiceNow Support case for further assistance.

[Maik Skoddow]

Hi @Shruti D 

could you please check how many records you have table sys_flow_context ? The reason why it's stuck with loading could be an extraordinary high number of open/running flows leading to that broken screen.

Maik

[Nehal Dhuri · Accepted solution]

Hello @Shruti D ,
Please try by repairing /updating the below plugins:
1. sn_workflow_studio
2. sn_flow_designer
3. sn_fdih_dashboard