Flow execution shows as Opening but never opens

Shruti D · ‎07-08-2025

Flow execution tab is not opening in the instance.

I Tried opening the flow context of any RITM the page is blank and tried directly with flow designed execution tab. Still the page is blank. Attaching screenshot for reference. Tried with repairing the "sn_workflow_studio" plugin, also the plugin is updated to latest version.

Any fixes/suggestions are appreciated.

Nehal Dhuri · ‎07-11-2025

Hello @Shruti D ,
Please try by repairing /updating the below plugins:
1. sn_workflow_studio
2. sn_flow_designer
3. sn_fdih_dashboard

Please hit like and mark my response as correct if that helps

View solution in original post

Ankur Bawiskar · ‎07-08-2025

@Shruti D

is this happening only for this flow or all flows in instance?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Shruti D · ‎07-08-2025

This is happening with all the flows in the instance.

Ankur Bawiskar · ‎07-08-2025

@Shruti D

did you activate flow reporting for your flow present on catalog item?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Shruti D · ‎07-08-2025

Yes @Ankur Bawiskar, The Flow reporting setting is activated and is set as Full.