Flow to run transform

[bill232]

Via a Flow (Flow Designer), using only out-of-the-box functionality/actions (no custom actions or scripting), it is possible to update a data source and call an existing transform map?

The use case is we would like to be able to send an email to the ServiceNow instance with an Excel attachment and have an import set/transform performed. The data source and transform map would be created ahead of time.

We are aware this can be done with Inbound Actions and custom scripting. We are looking for an no-code solution that uses a Flow.

We created a Flow that consumes the email and copies the attachment to the data source. We are unable to find a way to (1) update the data source based on the attachment, and, then (2) call a transform map.

Thanks for your help.

[Ishita Shrivast]

Hi Bill,

I have found this video on importing data using workflow and flow designer ,hoping that this would help you in resolving your issue.

https://www.youtube.com/watch?v=AobjYv6_ZbQ

Please mark it as helpful and correct , if applicable.

Thanks and Regards,

Ishita Shrivastava.

[bill232]

Thank you for the reply and for providing the link to that video.

It was an informative video. Unfortunately, the Flow used in the video makes use of two Custom Actions, and so doesn't meet our need.

Maybe in future versions of the ServiceNow platform, there will be out of the box actions to update a data source and call a transform map.