- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2023 09:26 AM
I used the OOB Update Catalog Variable action, and I see the values are assigned in the flow context, but variables are empty on the form. The RITM / SCTASK form is not updated with the values that I am trying to assign through the flow.
I also see there is a post regarding this to build a custom action.
What is the best way to update the catalog variables?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2023 10:31 AM
Hi,
As far as I know, there is no OOB flow action that lets you set data on catalog variables, but you can make your own action, that does just that.
Maik Skoddow has a great article that explains in detail how to do, check it out.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2023 10:21 AM
Hi @Rajini2 ,
Hope you are doing great.
check below links for help
https://www.servicenow.com/community/developer-forum/flow-designer-for-service-catalog/m-p/2120985
Regards,
Riya Verma
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2023 11:53 AM
Thanks, see my reply.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2023 10:31 AM
Hi,
As far as I know, there is no OOB flow action that lets you set data on catalog variables, but you can make your own action, that does just that.
Maik Skoddow has a great article that explains in detail how to do, check it out.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2023 11:57 AM
Thanks, that is what I followed long time ago. All good and working now.