Flows: Setting state of Request and RITM from Task

[Ryan M]

I have a flow that creates one of two possible tasks.  As the tasks close I want to set the state of the RITM to whatever the final state of the task was and then set the request state to the state of the RITM.  However, it looks like if you use the data pill for Task -> State what you get is the display value and not the actual value so the state never actually gets set.  Is this by design?   Is there a way to get the value instead of the display value?   Am I going about this the wrong way?

[Community Alums]

It may be simpler to do this process via a business rule on the Catalog Task table, update the parent request item when the catalog task is put in a certain state.

[Ryan M · Accepted solution]

To add some resolution to this, it looks like you could do it in a flow but would have to write it in a function as the data pill for state does pass the display value.  In the end we discovered that there was already a business rule in place to update both the RITM and REQ but to kick it off the stage has to be set properly.

[Vincent Lee]

Thanks for the closure Ryan- I was looking into the Transform Function on the data pill and came across Get Item from Name/Values and Key Value Map that may do the trick.

It seems like Get Item from Name/Values is the one we want as Key Value Map appears that we have to define the relationship each time we use the action.

Currently not sure on what to fill in for the "Key" though- state perhaps?