Flush Cache

[Khanna Ji]

How to flush cache?

When to flush cache?

Why do we flush cache?

[Deepak Kumar5]

Open "Modules" from left navigation. Click on create new.

Select the table as sys_propeties. Add modules in a application like in System Definition.

If you want to create a New application then your can create a application then add this module in with that application.

Administering Application Menus and Modules - ServiceNow Wiki

[Khanna Ji]

cool stuff. That was so easy.   Thanks Deep

[Chuck Tomasi · Accepted solution]

You can flush the cache by typing cache.do in the navigation for filter.

When? When things don't seem to be going right   and you can verify you did everything right.   Avoid doing this in production instances as it may impact performance as people rebuild items in the cache.

Why? Because many things like form layout are held in a cache for faster performance and it needs to be purged periodically.

[desertmoxie1]

How long does it take to flush the cache, and how do I know when it finishes?  

The wiki links in this chain no longer work, and I cannot find any current documentation about clearing cache in ServiceNow.

[mansoor3]

Hi Swathi,

Please go through below link, under section 2.3.

http://wiki.servicenow.com/index.php?title=Troubleshooting_Performance#gsc.tab=0

-Mansoor

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