For creating Dashboard Report based on Incidents opened on Monthly ,Daily basis for a group?

VIKAS45
Tera Guru

‎09-04-2023 08:10 AM - edited ‎09-04-2023 08:12 AM

For creating Dashboards based on Incidents opened on Monthly ,Daily basis?

 

we are using condition as Assignment = "Specific Group" and Opened on This Month for Monthly

and  condition as Assignment = "Specific Group" and Opened on Today for Daily

 

Along with Per Month and Per day respectively.

 

Please let me know  Right condition for creating Dashboard Report based on Incidents opened on Monthly ,Daily basis for a group with per month and per day respectively?

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Aniket1498
Giga Guru

‎09-04-2023 08:29 AM

This the correct way. If you have other specific condition, you need to set the conditions accordingly to get the correct output or else need to use the Performance Analytics

 

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durga017
Tera Expert

‎09-04-2023 11:32 AM

Hi @VIKAS45

You're on the right track, and here's another approach you can consider.
I've used the "trends" type for this solution.

durga017_0-1693851583419.png

If you find this response helpful, please mark the appropriate answer as correct to help other users with similar questions in the future.

 

Regards

Durga

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