For SMS Notification Service provider field does not return any results

[Dhara1]

Hello everyone,

We recetly migrate to Utah and few users trying to set SMS notification but service provider field not showing up any options for them. I have attached the screenshot of it.  

Here are the steps: Go to your profile > prefrences > Notifications > Click on Advanced Prefrences > Delivery Channels > SMS > Click on :

Thanks in advance,

Dhara

[Cameron Manzi]

We also recently upgraded to Utah as well and had the same issue. I created a read ACL on the cmn_notif_service_provider table for our itil role and the users with that role were able to now see the Service Providers when setting up SMS Delivery Channel in Notification Preferences.

[Marco Perez1]

Same here, the provider field is missing on the PWD enrollment process