Form section changes not captured in update set

test1231998
Tera Contributor

Hi,I have moved one of the field in resolution information section in incident form in my dev instance,When this is moved to test instance the changes that is made in the form layout is not being captured.

Is there any way I can move this?

7 REPLIES 7

Gaurav Shirsat
Mega Sage

Hi 

Happy New Year.

When updating the Form Layout, the update set entry will show the entry for type Form Layout. The modification for the section and fields corresponding to the specific layout can be found in the update set payload field. So there is no need to capture it separately

Basically Records did not get capture in Update Set. There are two ways to check what is captured in update set and what not?

In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:

  • Tables
  • fields
  • form layout
  • list layout
  • business rules, client scripts, script includes, and other scripts
  • workflows
  • system properties

What it does NOT capture is your transactional data like

  • Incidents
  • Users
  • Groups
  • Email

https://docs.servicenow.com/bundle/madrid-application-development/page/build/system-update-sets/conc...

You can Check in Customer Update Set what is Capture and what not.

open your update set from local update set.in related list you will see customer update set.

find_real_file.png

find_real_file.png

find_real_file.png

also there is one more way and it looks prominent to me

navigate to System Definition > Dictionary and filter on attributes CONTAINS update_synch.

Please refer

https://docs.servicenow.com/bundle/helsinki-application-development/page/build/system-update-sets/co...

 

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

find_real_file.png

Yes I can see the changes captured in the update set,But when its moved to test its not reflecting

@deepika 

refer this KB article on same

Form sections moved through update set do not reflect on the target instance

Regards
Ankur

Regards,
Ankur
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