forwarding emails from CS**bleep**Support

[SunilYadavE]

Hello! 

I need help in Fixing the issues with forwarding emails from CS**bleep**Support@myclient.com to myclient.service-now.com.

Please help out to sort out this from basic steps as I am new to this tasks

[Viraj Hudlikar · Accepted solution]

Hello @SunilYadavE 

If got your question properly, have a look on the below link which will be helpful to understand working and concept of Inbound email actions.
https://youtu.be/u2TRXmVs-_4?si=iBiJphvIQzT-MXWn

https://youtu.be/fijlvJaQl9Y?si=hf4Ii97c3IINK8Ez

https://www.servicenow.com/docs/csh?topicname=c_InboundEmailActions.html&version=latest

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.