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FSO

Vedavalli
Tera Expert

Hi 

Can we implement fso in shared instance?

3 ACCEPTED SOLUTIONS

Harsh_Deep
Giga Sage
Giga Sage

Hello @Vedavalli 

 

Yes we can.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

View solution in original post

Hello @Vedavalli ,

 

Please install all these -

 

com.sn_customerserviceCustomer Service
 Customer Central
sn_bomFinancial Services Operations Core
sn_bom_clo_b2cFinancial Services Client Lifecycle
sn_bom_credit_cardFinancial Services Card Operations
sn_bom_paymentFinancial Services Payment Operations
sn_bom_loan_b2bFinancial Services Business Loan Operations
sn_bom_treasuryFinancial Services Treasury Operations
sn_bom_deposit_b2bFinancial Services Business Deposit Operations
sn_bom_deposit_b2cFinancial Services Personal Deposit Operations
sn_bom_loanFinancial Services Personal Loan Operations
 

Financial Services Business Life Cycle

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

View solution in original post

Hello @Vedavalli ,

 

Yes now you can go in your domain separated instance and use the tables like sn_bom,

And you can open CSM/FSM Configuration workspace to implement this.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

View solution in original post

14 REPLIES 14

Hello @Vedavalli ,

 

Please install all these -

 

com.sn_customerserviceCustomer Service
 Customer Central
sn_bomFinancial Services Operations Core
sn_bom_clo_b2cFinancial Services Client Lifecycle
sn_bom_credit_cardFinancial Services Card Operations
sn_bom_paymentFinancial Services Payment Operations
sn_bom_loan_b2bFinancial Services Business Loan Operations
sn_bom_treasuryFinancial Services Treasury Operations
sn_bom_deposit_b2bFinancial Services Business Deposit Operations
sn_bom_deposit_b2cFinancial Services Personal Deposit Operations
sn_bom_loanFinancial Services Personal Loan Operations
 

Financial Services Business Life Cycle

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Hi @Harsh_Deep 

I have installed those but how can I use it in shared instance

Hi @Vedavalli 

 

You can login in instance and then you need to go to navigation bar and check, Also as you said it is Shared Instance you can check by login with domain users and check.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hello @Vedavalli ,

 

Yes now you can go in your domain separated instance and use the tables like sn_bom,

And you can open CSM/FSM Configuration workspace to implement this.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Hi @Vedavalli 

 

When you shared are you taking about Domain separation, if yes, then yes FSO can be implemented in Shared Instance. 

 

Activate the plugins, make sure you are in Global Domain and then configure as per the domains.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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