g_form.getSysId() and g_form.getUniqueValue returning -1

[cljordan]

I need to check if a record has an attachment onSubmit in ServicePortal with the out-of-box form widget.  When using g_form.getSysId in a client script, it is returning -1.  g_form.getUniqueValue() returns -1 as well.

g_form.getUniqueValue() works in CMS.  

My GlideAjax seems to be working.  I'm just having trouble getting the sys_id for the record to send as a parameter.  

Any advice will be much appreciated.  

Thanks,

Chris

[SanjivMeher]

Can you check, when you attach the record, if you see a record in sys_attachment table and what is the table sys id?

Also how are you creating record in service portal?

[cljordan]

Yes, when I add an attachment it creates a record in sys_attachment, has the correct table and has an entry for the record sys_id.  If I submit the record the sys_ids match (the one for the submitted record and the sys_attachment entry).  

The record is created on a custom page with the OOB form widget.  It's accessed by URL with sys_id=-1 to submit a new record.  

[SanjivMeher]

I am not sure if you can get the sys_id.

Another option you can try is using current.hasAttachments() in a business rule. And if it returns false, do a current.setAbortAction(true);

[Ashutosh Munot1 · Accepted solution]

HI,

Below code will work for you:

if ((this.document.getElementsByClassName('get-attachment').length == 0)) {
alert('Please attach the requested laptop desktop template before submitting.');
return false;
}

Thanks,
Ashutosh Munot