g_form.showErrorBox and showFieldMsg do not work at Service Portal

[qqj5004]

Hi all

the onLoad Client Script with g_form.showErrorBox or g_form.showFieldMsg   do not work in Service Portal.

function onLoad() {

  var msg = 'check at lease one checkbox';

if(g_form.getValue("add_user", false)){

g_form.showErrorBox('right', msg);

}

}

This script work on CMS but not on Service Portal

Please Help!!!

Thank you

[Jace Benson]

Maybe failing as getValue doesn't take two parameters.

The methods on the portal seem to be more strict.   Another thing would be to check for errors in your console, and disable other client scripts.

Try this;

function onLoad() {
   var msg = 'check at lease one checkbox';
   if(g_form.getValue("add_user")){
       g_form.showErrorBox('right', msg);
   }
}

[qqj5004]

"add_user" is a checkbox variable

function onLoad() {

  var msg = 'check at lease one checkbox';

var x = g_form.getValue("add_user");

if(x == 'false'){

g_form.showErrorBox('right', msg);

}

}

does not work either

[Prateek kumar]

Is your catalog client script's UI Type is set to All ?

[qqj5004]

Yes