g_form.showErrorBox and showFieldMsg do not work at Service Portal

[qqj5004]

Hi all

the onLoad Client Script with g_form.showErrorBox or g_form.showFieldMsg   do not work in Service Portal.

function onLoad() {

  var msg = 'check at lease one checkbox';

if(g_form.getValue("add_user", false)){

g_form.showErrorBox('right', msg);

}

}

This script work on CMS but not on Service Portal

Please Help!!!

Thank you

[Prateek kumar]

Hello Qili

I tried your script and seems to be working for me. Would you mind putting some alert statements in the script and see if the script is working. I would also suggest you to use a different browser and see if that makes any difference. PFA

[qqj5004]

Hi

I realized that g_form.showfieldmsg does not work on the label, but it works on other type of the question. Thank you.

[Prerana1]

This reply was helpful for me but also do you have any idea how to translate the g_form.showfieldmsg to different language, i am badly stuck there.

Thanks and Regards,

Prerana

[qqj5004]

I don't see any error in console when i this client script runs

[Harish Kumar3]

Hi Qili,

In service portal use showFieldMsg() function with below syntax:

g_form.showFieldMsg('<variable_name>', 'msg', 'info', false);

Thanks,

Harish