g_form.showFieldMsg not working

[alex_tan]

Hi All,

I am encountering an issue now where g_form.showFieldMsg("field name","error message","error") is not loading error message in London Service Portal for a onChange Catalog Item client script.

Would like to seek advice on this issue.

Thanks a lot for your help!

[Rishee]

worked for me as well

[TomášD]

Hi, it really works, but do you know why clearing the value BEFORE showing the message actually works?

[alexaria]

I think its cuz clearing value also tells sn there is nothing left to validate so it clears the err msg too. in fact not clearing the value after displaying error made it work not moving it before display error. so display error must work with or without clear value before it as long as not after it. that's my guess.

[Inactive_Us1957]

Hi,

Use this g_form.showErrorBox('field name','message',true).

Hope this will work.

[Service_RNow]

Hi,

In service portal use showFieldMsg() function with below syntax:

g_form.showFieldMsg('<variable_name>', 'msg', 'info', false);

I hope this helps.Please mark correct/helpful based on impact

Thanks,