g_form.showFieldMsg not working

[alex_tan]

Hi All,

I am encountering an issue now where g_form.showFieldMsg("field name","error message","error") is not loading error message in London Service Portal for a onChange Catalog Item client script.

Would like to seek advice on this issue.

Thanks a lot for your help!

[Dhananjay Pawar]

Hi,

If you place code in that if then it will work only at the time of form load.

@prerana

Check onChange client script UI type, make sure it should be All.

Thanks,

Dhananjay.

[Prerana1]

Yes, the ui type was mismatched and it works fine now.

[Dhananjay Pawar]

Hi,

Glad it helped you.

Have a nice day, And keep learning.

Thanks,

Dhananjay.

[Jude S]

I had the same issue recently where the g_form.showFieldMsg(..) was not displaying the message on portal.
I have found that if you try to clear the value using  g_form.clearValue(..) straight after the g_form.showFieldMsg(..) it will not display the error message.

Instead clear the value prior to displaying the error message.

This does not work!

g_form.showFieldMsg('contract_end_date','Pleaase select a date which is in the future.','error');
g_form.clearValue('contract_end_date');

Solution

g_form.clearValue('contract_end_date');
g_form.showFieldMsg('contract_end_date','Pleaase select a date which is in the future.','error');

[Soujanya Choppa]

Thank you 🙂