g_form.submit in Workspace Client Script not working

[Community Alums]

Hi all,

I'm trying to add the ability for users to create/manage change requests within the CSM/FSM Dashboard and I added some of the UI actions to the workspace (Request Approval, Implement, Review, Close).

Within the UI actions, I have the following code in the Workspace Client Script:

function onClick(g_form) {

    var actionName = g_form.getActionName();

    console.log("Action name: " + actionName);

    g_form.setValue("state", <state>);

    g_form.submit(actionName);

}

When I press the UI Action the first time (for example, Implement), the state field is set to the appropriate state but the g_form.submit is displaying the following within Developers tools (console):  

[NOACTION] Could not find UI Action: none

When I press the UI action again, it submits the form.  It should submit the form the first time I click on the button.

I've tried hardcoding the action within g_form.submit() and I am getting the same behavior.

Anyone else experiencing this issue?

[Anand Kumar P]

Hi @Community Alums ,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726499

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

[Community Alums]

Thanks @Anand 

I saw that KB and was hoping the issue I'm seeing was different/resolved.

[Community Alums · Accepted solution]

I figured out the problem.  It was with a customized onSubmit client script that uses GlideAjax.  Within the callback function, the line g_form.getActionName() was returning "none" so within the onSubmit() function, I added a line var action = g_form.getActionName() and used the action variable within the callback function.  That seems to work.