Generate KB in .txt file

[Ariomar de Deus]

I need to generate my KB in a .txt file, but there is no such option in ServiceNow. Is it possible to implement a script to perform this generation?

[Vishal Jaswal]

Hello @Ariomar de Deus 

var kbSysId = '66c72e39c3012210587bf3ddd40131c0'; // Replace with your KB article sys_id
var grKB = new GlideRecord('kb_knowledge');
if (grKB.get(kbSysId)) {
	
 // Ensure it's a string and remove HTML tags using regex (I use regex generators online)
   var rawHtml = grKB.text + '';
   var plainText = rawHtml.replace(/<[^>]*>/g, '');
   var fileName = grKB.number + '.txt'; // you can use any naming convention
   
   // Attach the .txt file to the KB article or you can attach it to the sys_attachment table as well
   var attachment = new Attachment();
   attachment.write('kb_knowledge', kbSysId, fileName, 'text/plain', plainText);  //syntax of attachment.write is leveraged from https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/app-store/dev_portal/API_reference/GlideSysAttachmentGlobal/concept/GlideSysAttachmentGlobalAPI.html