Generating SLA Report as PDF

anusha1
Tera Contributor

Need to generate SLA report. That should be in PDF in below attached format. 

 

anusha1_0-1697278605059.png

It will be great if i get the solution for this problem, and thanks in advance.

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @anusha1 ,

 

You can create a report on task_sla table as below (you wouldn't have exact fields in out of the box report)

HemanthM1_0-1697299052065.png

 

You can export as PDF 

HemanthM1_1-1697299231969.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

AndersBGS
Tera Patron
Tera Patron

Hi @anusha1 ,

 

The attached report example that you have given is not possible in ServiceNow. You can instead either create reports through the report designer or through performance analytics to get the metrics and visualization that you need.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regars

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/