get to know by which action the field value changed
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10-09-2023 05:18 AM
we are considering a asset form with values lateral the values of that existing record is changed how can we know that by which action it's value changed .
for example i am considering field value state= open lateral it's changed to work in progress now we get to know old value is open and new value is work in progress
by which action (Ui action, BR or flow) the state value was changed. how can we get to know that.
thanks for your time and support.
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10-09-2023 06:47 AM - edited 10-09-2023 06:49 AM
Hi @Somasekhar6 ,
You can check it in system logs at particular date and time. whether it was updating by the BR, client script or flow designer.
otherwise you can share the screenshot of system logs at particular date and time here.
Thanks
SP.
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10-09-2023 06:49 AM
you need to know what all causes a field value to change? is it via click of UI action or is it via business rule etc
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-09-2023 09:07 AM
Yes i get to know about that @Ankur Bawiskar