Get URL in Agent Workspace

[Maddalena Mores]

Hi, 
in Agent Workspace I created a Related List Action implemented as Server Script.

I wolud like to get the URL. I tried with gs.action.getGlideURI() and I recieved this string: api/now/v1/batch?api=api, but I need to recieve the URL string like this: /now/workspace/agent/record/rm_release/3b682b1bdbc2d850ceb3ef08489619aa.

How can I do that?

Thanks in advance
Maddalena

[JagjeetSingh]

Unfortunately, No. 😞

[Thomas Wright1]

Try using:

GlideTransaction.get().getRequest().getHeader("Referer")

This prints out the entire URL, and works on the workspace as well as "normal" view. I used this to figure out which page I was on for a before query business rule.

I'm not sure if this works in a scoped app, but it worked for me running in a Global business rule on Utah

Found this code being used in the global.InteractionRelationshipUtil script include, in the getParentInteractionSysId method

/**
 * Utility to fetch sys_id of parent interaction record by using URL in request
 */
getParentInteractionSysId: function(){
	var txn = GlideTransaction.get();
	if (!txn)
		return;
	var request = txn.getRequest();
	if (!request)
		return;
	var referer = request.getHeader("Referer");
	if (GlideStringUtil.nil(referer))
		return;
	var matches = referer.match(/\/(agent|sow)\/(chat|record\/interaction)\/([0-9a-f]{32})/);
	if (!matches || matches.length < 4)
		return;
	return matches[3];
},

@JagjeetSingh @AgatheL @ayanc27 

[Drew Carpenter]

This works, we needed to show a UI Action in configurable workspace, but hide it from Agent Workspace and the only way we could figure out how to do that was by evaluating the URL.