Get variable value on server side script (not display value)

[Eli Guttman]

Hi,

On business rule / workflow script - how can i get the value of a variable ( not display value, value)?

for example - variable named model

var req = new GlideRecord('sc_req_item');
req.addQuery('number','RITM0219702');
req.query();
if (req.next()){

gs.print(req.getValue('variables.model')); // this is not working - return null

gs.print(req.getDisplayValue('variables.model')); // this is working and return the display value

}

Anyone know the reason?

[Allen Andreas]

Hi,

req.variables.model

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Eli Guttman]

Hi Allen,

I would like to use the getValue method. the reason is that i'm building something dynamic, so i don't know the variable name in advance.

thank you.

[Allen Andreas]

Hello, I'm not understanding as you'd need to know what to get the value of.

[Eli Guttman]

Hi,

I have build a configuration table where it is defined for each catalog item, which variable is relevant for this process.

so in my code, i use this configuration table to get the variable value.