getDisplayValue() is not working in UI pages in scoped applications

[Bhagya Lakshmi]

HI Team,

I created a ui page in scoped application for practice purpose. I want to print incident details for particular incident. Below is the code I have written in the ui page.

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
	
<g:evaluate var="jvar_inc" object="true">
		var inc = new GlideRecord('incident');
		inc.get('ac8f13221b8640103487dd3cdc4bcb7a');
		inc;
</g:evaluate>
	
${jvar_inc.getDisplayValue('caller_id')}
	
</j:jelly>

When I m using jvar_inc.getValue(), output showing the sys id of the caller. But when I am using the jvar_inc.getDisplayValue(), UI page showing empty output. Is getDisplayValue() will work in scoped applications?

Can you please provide the alternate solution?

Thanks in advance,

Bhagya Lakshmi.

[Harsh Vardhan]

it will work. 

try now. 

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<g:evaluate var="jvar_inc" object="true">
var inc = new GlideRecord('incident');
inc.get('9a38b7092f030410f68d5ff62799b6d3');
inc.caller_id.getDisplayValue()
</g:evaluate>

${jvar_inc}

</j:jelly>

[Bhagya Lakshmi]

Thanks for the response. I want to print number, caller id, short description as well. How can I print those details?

[Harsh Vardhan]

kindly have a look on below thread. let me know if you have any further question on it ?

https://community.servicenow.com/community?id=community_question&sys_id=805507addbd8dbc01dcaf3231f96...

[Harsh Vardhan · Accepted solution]

here is your updated script. 

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<g:evaluate object="true">
var inc = new GlideRecord('incident');
inc.get('ac8f13221b8640103487dd3cdc4bcb7a');
inc;
</g:evaluate>

${inc.caller_id.getDisplayValue()}
	${inc.number.getDisplayValue()}

</j:jelly>

If my answer helped you, kindly mark it as correct and helpful.