getDisplayValue() is not working in UI pages in scoped applications

Bhagya Lakshmi · ‎02-18-2020

HI Team,

I created a ui page in scoped application for practice purpose. I want to print incident details for particular incident. Below is the code I have written in the ui page.

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
	
<g:evaluate var="jvar_inc" object="true">
		var inc = new GlideRecord('incident');
		inc.get('ac8f13221b8640103487dd3cdc4bcb7a');
		inc;
</g:evaluate>
	
${jvar_inc.getDisplayValue('caller_id')}
	
</j:jelly>

When I m using jvar_inc.getValue(), output showing the sys id of the caller. But when I am using the jvar_inc.getDisplayValue(), UI page showing empty output. Is getDisplayValue() will work in scoped applications?

Can you please provide the alternate solution?

Thanks in advance,

Bhagya Lakshmi.

Harsh Vardhan · ‎02-18-2020

here is your updated script.

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<g:evaluate object="true">
var inc = new GlideRecord('incident');
inc.get('ac8f13221b8640103487dd3cdc4bcb7a');
inc;
</g:evaluate>

${inc.caller_id.getDisplayValue()}
	${inc.number.getDisplayValue()}

</j:jelly>

If my answer helped you, kindly mark it as correct and helpful.

View solution in original post

Bhagya Lakshmi · ‎02-18-2020

Did you create in global application scope or scoped application?

Harsh Vardhan · ‎02-18-2020

scoped app . i tested in HR scope.

result

Bhagya Lakshmi · ‎02-19-2020

I tried with your solution, it is working as expected. By using jvar_inc also we can get the output. It is working fine in global scope but it is not working in scoped application. Is any specific reason to that?

Harsh Vardhan · ‎02-19-2020

i tested in hr scope and its working for me. i am able to fetch it.

are you trying it on personal instance ?

if yes i can quickly look-into this. drop me the personal instance details on below email.

hvrdhn88@gmail.com