getNextObjNumberPadded(); was not working

cloudminus89 · ‎01-08-2019

we had a history of duplicate numbers in a table, and implemented the recommended solution documented here:

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/field-administration/concept/c_EnforcingUniqueNumbering.html

and yet...the next number padded function instead of returning last number + 1 was returning an already existing number and creating further duplicates

I managed to solve it by going to :

sys_number_counter.list > locating the table in question,

and incrementing the number

Andrew Barnes - · ‎01-08-2019

Greetings cloudminus89,

This doesn't appear to be a question. If you want to report a bug, submit it to HI. I have used getNextObjNumberPadded routinely and it has worked. It is likely there is another rule or process jumping the line.

-Andrew Barnes
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