Getting a value in a catalog client script

[oharel]

Hi there,

In a catalog item, I have a variable reference field called requested_for. It is auto-populated by "javascript:gs.getUserID();" when the form loads; however, the user can change it when requesting an item for someone else.

I would like to set another variable - department - as read only with '111' in it, in case the requested_for source contains the words "MyCompany".

I am unable to do it with the below script:

function onLoad() {
     //Type appropriate comment here, and begin script below

     var userID = g_form.getValue('requested_for');//gets the user ID
   alert('requested for is ' + userID);
   var ga = new GlideAjax('getUserSource'); //this is the script include
   ga.addParam('sysparm_name', 'getSource'); //this is the function within the script include
   ga.addParam('sysparm_usr_source', userID);
   ga.getXML(getResponse);

   function getResponse(response) {

   var values = response.responseXML.documentElement.getAttribute('answer');
   if(values == 'yes') {
   g_form.setValue('Department_Number', '111');
   g_form.setReadOnly('Department_Number', true);
   } else if(values == 'no') {
   g_form.setReadOnly('Department_Number', false);
   }
   }
}

The alert to tell me who the requested_for returns "requested for is " (no name, sys_id or anything).

However, it is working when the first line is

var userID = g_user.userID;

instead of var userID = g_form.getValue('requested_for');

But in that case, it does not check the requested_for field...

(Also, gs.log in the script include shows that it is not getting the requested_for value.)

ideas?

harel

[Brad Tilton]

Looks like you're running this on load, but I think you'd want to load it onchange of that requested for variable, right? Also, could you post the script include you're calling? Seems like maybe the form is loading and this script is loading before there's a value in that requested for variable.

[oharel]

Hi Brad,

I also applied the same script to onChange script for that field. Once the field is changed, it still gives an "undefined" alert. When the onChange script is active (but not the onLoad one), I don't get any alert, though, when the page loads, so maybe I will need both?

The script include is as follows (client callable):

var getUserSource = Class.create();

getUserSource.prototype = Object.extendsObject(AbstractAjaxProcessor,{



   getSource : function() {



   var userSrc = this.getParameter('sysparm_usr_source');

   var userSource = new GlideRecord('sys_user');



   userSource.addQuery('sys_id', userSrc);

   userSource.addQuery('source','CONTAINS','MyCompany');

   userSource.query();



   if(userSource.next()) {

   gs.log('HBS, script include, yes, getUserSource, requested for is ' + userSrc); //troubleshooting

   return 'yes';

   }

   gs.log('HBS, script includege, no, UserSource, requested for is ' + userSrc); //troubleshooting

   return 'no';



   },



   type: 'getUserSource'

});

Thanks,

Harel

[Brad Tilton]

To have it run when the page loads make sure you're not returning false when isLoading is true. I would add some logging to your client script right after you grab the value of the user variable to make sure that's grabbing a value.

[oharel]

Hi Brad,

yes, I tried that because I suspected it is not collecting anything. When I add

alert(userID);

right below the getReference statement, I get "undefined" in the alert.

That's why I think I think the code I am using to get it is wrong somehow.

I could do with the g_user.userID statement, and add an onChange script, if the requested_for is changed, but that does not seem ti collect the data as well.

Ooh... forgot to mention: the requested_for variable is a variable set. Does it matter?