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‎10-20-2015 02:31 PM
Hi there,
In a catalog item, I have a variable reference field called requested_for. It is auto-populated by "javascript:gs.getUserID();" when the form loads; however, the user can change it when requesting an item for someone else.
I would like to set another variable - department - as read only with '111' in it, in case the requested_for source contains the words "MyCompany".
I am unable to do it with the below script:
function onLoad() {
//Type appropriate comment here, and begin script below
var userID = g_form.getValue('requested_for');//gets the user ID
alert('requested for is ' + userID);
var ga = new GlideAjax('getUserSource'); //this is the script include
ga.addParam('sysparm_name', 'getSource'); //this is the function within the script include
ga.addParam('sysparm_usr_source', userID);
ga.getXML(getResponse);
function getResponse(response) {
var values = response.responseXML.documentElement.getAttribute('answer');
if(values == 'yes') {
g_form.setValue('Department_Number', '111');
g_form.setReadOnly('Department_Number', true);
} else if(values == 'no') {
g_form.setReadOnly('Department_Number', false);
}
}
}
The alert to tell me who the requested_for returns "requested for is " (no name, sys_id or anything).
However, it is working when the first line is
var userID = g_user.userID;
instead of var userID = g_form.getValue('requested_for');
But in that case, it does not check the requested_for field...
(Also, gs.log in the script include shows that it is not getting the requested_for value.)
ideas?
harel
Solved! Go to Solution.
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‎10-23-2015 07:56 AM
Guys, thanks for the help and for not giving up!
So HI solved this.
The problem was that I named both the variable set and the variable in it "requested_for ". This (quote from HI) "causes the issue here. Using the same name in both the variable set and variable causing the element search to fail and find the variable set as the element rather than the variable itself."
I would never have thought that the system refers to the actual name in this regard.
I will mark my answer as correct, so other people can benefit from it and from your answers
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‎10-23-2015 07:56 AM
Guys, thanks for the help and for not giving up!
So HI solved this.
The problem was that I named both the variable set and the variable in it "requested_for ". This (quote from HI) "causes the issue here. Using the same name in both the variable set and variable causing the element search to fail and find the variable set as the element rather than the variable itself."
I would never have thought that the system refers to the actual name in this regard.
I will mark my answer as correct, so other people can benefit from it and from your answers